FINALLY, A SIMPLIFIED QUALITY SYSTEM!

Make procedures simple - Seduce teams - Save money

CLICK HERE FOR A FREE TRIAL OF OUR “VIDEO QUALITY MANUAL” TRAINING

COMPLIANCE • INCREASED

YOUR TEAMS • INVOLVED

DOCUMENTATION • LIGHTENED

DO YOU FIND YOUR QUALITY DOCUMENTATION SIMPLE AND EFFECTIVE?

Is finding accurate information in your quality documentation, like looking for a needle in a haystack?
Does an employee have to apply 50 to 100 procedures and work instructions to their post ? Do they remember them all ? Every detail?
Does the simplification of procedures sound like a dream come true, but you are concerned about the reactions of the auditor or inspector?

Do newcomers spend a few weeks "in purgatory", reading the procedures, before really starting their job ?
Have you tried simplification, but the result is more complicated than what you started with?
In the end, do the layers continue to pile up, and the vide could just be adding another layer?

3 SIMPLE STEPS TO SIMPLIFY YOUR QUALITY SYSTEM WITHOUT RISKING YOUR CERTIFICATION

Get back to basics: processes and activities

So that your quality system is linked to a real life and can be understood by the teams.

Target messages by employee profile

So that each employee
understands THEIR role in the processes, and the instructions for THEIR position.

Switch to “video micro-documentation”

So that everyone can quickly find the instructions, tutorial, or the necessary explanation faster than a search on YouTube!

FINALLY SIMPLE DOCUMENTATION THAT EVERYONE UNDERSTANDS

Video quality documentation becomes a reality, accessible.

Thanks to Sinfony's methods, we are lightening integration programs for newcomers, and we will start work on the rest of the documentation.

Eric Penn, Process and Knowledge Manager, Strasbourg (France)

Valérie Mathé, Quality Manager, Strasbourg (France)

Thanks to the video work instructions "60 seconds flat", we are really entering the era of modern documentation.

Yves Buelens, Site Director, Kaysersberg (France)

Isabelle Burger, Packaging Training Manager, Kaysersberg (France)

Thanks to the video work instructions, we can easily integrate 70 new employees when we start our new building.

Vincent Vandamme, Quality Director Vaccine Production Unit (Belgium)

SIMPLIFY QUALITY SYSTEMS? A REAL CONFERENCE TOPIC

Find all the principles of the simplified documentary system thanks to the video, in this conference given by Olivier DEPARDIEU at the A3P in Biarritz, in 2018.

A3P is the French-speaking association of pharmaceutical manufacturers in a sterile environment, a highly documented environment.

HOW MUCH DOES YOUR INEFFICIENT DOCUMENTATION COST?

The time spent searching for information that cannot be found can take up to 20 minutes per person, per day.
The anarchic creation of documents, and especially the maintenance of existing documents, costs about €3000 per year, per document.
Mistakes made by staff who misunderstood, or worse, interpreted the instructions, account for 25% of mistakes. And can lead to site closure.
20% to 25% of the company's payroll goes to "feeding the monster”, if we count the cost of creation, maintenance, and document distribution, the training that derives from the documents, and computerized systems.
The electronic Document Management System (eDMS) represents less than 10% of the total document cost, less than 2% of the payroll.
A loss of certification because the system gets totally out of control could cost you a lot more than you imagine !
A loss of certification because the system gets totally out of control could cost you a lot more than you imagine !

TARGETED, FLEXIBLE DOCUMENTATION WITH ATTRACTIVE CONTENT FOR IMPROVED SHOP FLOOR PERFORMANCE

Content divided according to processes and activities, and logical sections, “why / what / how".
Content in video format, with a format adapted to each logical section. Warning: 100% video does not exist, ABSOLUTELY NOT!
A fusion of documentation and theoretical training content, for reduced cognitive load on employees.

Documentation free from all the heavy and useless blather: a concentration of relevant material
Substantial savings, allowing resources to be re-allocated on strategic and competitive projects
An exemplary image of the site communicated to the authorities and the group’s other sites.

FREE VIDEO QUALITY MANUAL TRAINING HERE!

WHEN SHOULD I SWITCH TO SIMPLIFIED DOCUMENTATION ?

You are preparing for a certification or its renewal
You develop new research, production or engineering activity
You have many newcomers (interns, temporary workers, or consultants)
You are launching new products on the market
You are thinking of changing eDMS software (documentation), or LMS software (training)
You start a merger / acquisition plan, or transformation

WHAT DOES SIMPLIFIED DOCUMENTATION REALLY CONTAIN ?

VIDEO CONTENT

Starting with the Quality Manual! Each chapter can be the subject of a video, but be careful, the technical format of the video must be adapted to its content. For example, management engagement should be in "interview" format.

Processes, procedures, work instructions, 80% of your content can be put on video.

Read this article if you’re not convinced https://toutes-les-videos-business.com/manuel-qualite/

CONTENT DESIGNED TO CAPTIVATE, AT A LOWER COST

To be profitable and viable, your video conversion project must be part of a logic of efficiency and productivity logic.

The methods of web marketers, based on neuro-messages, and our methods of fast video production, make it possible to be very productive when creating content.

CHANGES IN SKILLS AND ORGANIZATION

To be profitable, a video conversion project must go through a transition phase, and in acquisition of skills.

The "documentation department" + "training department" structure, created in the 80s, will be turned upside down by this video revolution.

We will be there to accompany it.

TRY THE SINFONY APPROACH FOR FREE

HOW DO I GET STARTED ?

DEFINE YOUR STRATEGY

What are the painful areas today? The processes, the activities, the areas of the organization where you have the most pain? Where are the risks greatest?

DEMONSTRATE with a scintilating PILOT

With our help, unroll a pilot in one of these painful areas.

Learn our methods, train yourself with our online training and face-to-face interventions.

Get the teams on-board, even the most reluctant.

Evaluate the impact on your systems in place and determine the points that will pose obstacles during implementation.

Prepare a budget and a realistic roadmap, taking into account the document conversion, but also the evolution of tools, skills and organization

PROVE IT WORKS! AND KEEP GOING !

Measure the impact of the pilot on the field: quantitative and qualitative.

Evaluate the total conversion effort, put it in your budget over one, two or three years.

And roll out the project using an agile method, thinking carefully about changing the master procedures of documentation and training.

"Let's remove text-based procedures that no one reads and PowerPoint training that no one understands."

Sinfony was created in May 2017, under the leadership of Olivier DEPARDIEU, an international consultant with nearly 20 years of experience in the organization and reorganization of processes in the pharmaceutical, oil, and nuclear industries.

Noticing the disasters caused by inefficient procedures and training in large groups, Olivier sought inspiration in the unexpected world of solopreneurs of web marketing.

Olivier wanted to understand how young entrepreneurs in the digital world were able to sell training on the Internet. What were the mechanisms based in neuroscience they were using?

From there, after understanding this world, far from the hushed atmosphere of industry corridors, Olivier launched exploratory tests in the banking and consulting industries to apply web marketing methods to internal training programs in large groups.

In mid-2018, Sinfony entered the world of the pharmaceutical industry.
In mid-2019, Sinfony launched a mastermind with several pharmaceutical companies.
The goal? Establish a new GMP training standard that would be effective, modern, inexpensive, adaptable by any laboratory, and scalable to other parts of GMP than just part 1.

Challenge accepted!

Today this standard is available for all pharmaceutical laboratories wishing to finally have an appealing GMP training course!

WHY IS THE VIDEO QUALITY MANUAL
BECOMING A REALITY ?

Because your procedures are already obsolete!

What guarantees that it is effective?

Jeunes et moins jeunes ont tous au moins une fois utilisé YouTube.

C’est passé dans les mœurs. L’industrie est en retard par rapport à la société civile.

L’adoption par les utilisateurs est donc déjà intégrée, de fait ! elle est même plébiscitée.

De plus, la méthode de construction des contenus est basée sur le fonctionnement du cerveau.

Étrange dans le monde de l’entreprise, mais une réalité dans notre approche, les messages contiennent donc une dimension émotionnelle forte.

Toutefois, cette construction des messages est subtile, indétectable pour les gens qui regardent les vidéos. Ils trouvent naturellement le message agréable, et le retiennent d’autant mieux.

Les procédures sont mieux intégrées, mieux comprises !

What will the auditor say when they see my simplified video quality manual?

The basic principle of any standard is simple: document critical processes and activities, in order to make them reproducible.

This involves training people in the activities mentioned.

Today, with your 50-page procedures that no one reads, and your soporific PPT training that no one understands, you are not fulfilling this objective.

And if you try to add complexity with augmented reality, or virtual reality, you only make the problem worse.

Our approach is to first return to the "need base 0", and therefore worry about what the employee really needs to work.

This is so that he has a better understanding of his activities, and better control.

If the content is explicit, accurate, with controlled versioning, controlled distribution, and certified knowledge, then the listener can only agree with you.

Because your kids will never read your procedures.

The Cloud, SAS applications, and very high-speed Internet have enabled unprecedented concentrations of IT resources.

Every LMS in the Cloud today, for a few cents per month and per user.

Software now makes it possible to manage micro-content, including review and approval cycles, also making it possible to organize free content sharing communities around official content with controlled distribution.

The brake today remains partly in the conservatism of IT departments, which must deal with cybersecurity, the full cost of v-software already purchased, the amortization of licenses, etc.

Because the technologies are available, and no longer cost a great deal.

IT costs less than 10% of the total cost of your documentation today

The Cloud, SAS applications, and very high-speed Internet have enabled unprecedented concentrations of IT resources.

The smallest LMS is in the Cloud today, for a few cents per month and per user.

Software now makes it possible to manage micro-content, including review and approval cycles, also making it possible to organize free content sharing communities around official content with controlled distribution.

The brake today remains partly in the conservatism of IT departments, which must deal with cybersecurity, the full cost of v-software already purchased, the amortization of licenses, etc.

Video also costs nothing or very little

The smallest smartphone today allows you to make very good quality videos for production tutorials.

Even explanations of concepts or procedures with tools like our video booth (see here, the video of our sister company PitchBar).

The editing can be outsourced very well, and the software is also simplified.

The real cost of video is no longer in its technology, but in the relevance of its content.

Irrelevant content, produced without an adapted design method, represents only a cost, and no benefit.

It is up to you, therefore, to understand the methods of designing effective and inexpensive content.

Because improving documentation and training is the most cost-effective LEAN project left to do in an industrial company today

I thought it was digital transformation?

The digital transformation of the chain from consumer to consumer is indeed the most profitable disruption that can be found in the industry.

Just look at Amazon to realize that.

But even Amazon has employees, who must apply procedures, work instructions, and be trained.

Even when lots of little robots happily roam the corridors of our factories, we will have people to program them, improve them, and repair them.

These people will have to apply procedures and be trained.

Switching to the Simplified Video Quality manual will always be a profitable project, with a strong impact on margins, and on the company culture.

And moving to manual video quality is part of your digital transformation. When do you attack it?

What is the impact on my organization if I switch to the Simplified Video Quality manual?

This is a very good question, because it carries a great deal of humanity.

Today you have people, 20% of your full-time equivalent workforce, who spend time scratching paper, and trying to teach others to decode the content.

So yeah, when we've proven to you that 70% of what these people are doing is of little value (but not because they're doing it wrong, just because the methods are outdated), and you've figured it out the power of merging documentation and training content, there you will have to ask yourself questions.

You will have choices to make. Courageous choices perhaps, but responsible managerial choices.

Your documentation department and your training department will perhaps merge… Or not… You will have staff movements, or not… It will be up to you to choose how you will use the gains you will make.

FOR MORE INFORMATION, MAKE AN APPOINTMENT